Is there any aspect of running your business you despise and ignore or delegate? If so, here’s something to think about!

I visited with a client who told me we did not have to talk about {a certain} office procedure because the account manager is assigned the task. I followed up with other questions and it became obvious the client did not like that task and did not want to deal with it, therefore he delegated it to a highly valued and capable team member then completely ignored the task altogether. My client had no idea if it his team member assigned to the task felt the same way he did about it or if the task was even being completed. As we moved on, we discovered the impact that one task made.

Ultimately, we were able to identify three (3) things that happened as a result of not creating a system for the task:
1. It was an obstacle that impacted different team members’ ability to complete work,
2. Was a direct reason one long-term and valued team member left the company, and
3. Was a direct reason for multiple negative Google reviews.

We all have tasks we do not like to complete but are necessary to make our businesses run smoothly and without issues (of course, there always will be issues). Many books and articles have been written about this topic and the perils of ignoring parts of your business so I won’t go there in this article. BUT there are ways to create systems that require minimal effort on your part and ensure tasks are not being ignored.

As the Roman emperor Marcus Aurelius wrote, “The impediment to action advances action. What stands in the way becomes the way.” So YES, I do think the obstacle IS the way forward!

For more on this subject, download my free book, 10 Strategies To Build The Business Of Your Dreams; The Ultimate Roadmap To Reaching Your Goals.